Hướng Dẫn Sử Dụng Máy in A0 - A1 HP
Danh sách Error Code Mã Lỗi Máy In HP DesignJet T1100 24 in
Danh Sách Mã Lỗi - Error Code Bằng Tiếng Anh
Máy in A1 HP DesignJet T1100 24 Inch
01.0:YZ
Communication with Main PCA failed.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If problem persists then requires a Service Engineer.
01.1:YZ
Error with Print Mech PCA. (T1100/T1100ps/T610 ONLY)
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues requires Service Engineer.
01.2:YZ
Failure reading acumen chip of an Ink Supply Station.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check that there are not two cartridges of the same color installed. Reconnect the power cord and power ON the Printer.
If error continues requires Service Engineer.
02.1:YZ
Problem with Carriage PCA.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues requires Service Engineer.
03.0:10
Battery of Real Time Clock run down.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Unplug any network or USB cables. Reconnect the network or USB cable then the power cord and power ON the Printer.
If error continues requires Service Engineer.
03:YZ
Problem with Power Supply Unit.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. If error continues requires Service Engineer.
06:YZ
Failure Reading/Writing NVM in Hard Disk.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues requires a Service Engineer.
11:YZ
Trailing Cable does not seem to be detected.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues requires a Service Engineer.
21.1:YZ
Failure moving the Primer Motor of the Service Station.
Requires Service Engineer.
21:YZ
Failure moving Service Station.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Primer Tubes. Reconnect the power cord and power ON the Printer.
Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station.
If error continues requires a Service Engineer.
22.0:YZ
Left Ink Supply Error, module 0.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If problem continues, requires a Service Engineer.
22.1:YZ
Left Ink Supply Station Error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If problem continues, requires a Service Engineer.
24:YZ
Ink Setup failure.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If problem continues, requires a Service Engineer.
2x.n:10
Ink supply error found during IDS diagnostic test.
The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right.
Requires service engineer.
31:02
An Error has been detected with the Cutter.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Check the Cutter Assembly for blockage or any other obvious problems. Reconnect the power cord and power ON the Printer.
If problem continues, requires a Service Engineer.
31:03
Paper is loaded. While testing the Cutter paper should not be loaded.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Unload the media. Reconnect the power cord and power ON the Printer.
If problem continues, requires a Service Engineer.
41.1:YZ
Electrical fault or current limit in Media-Axis Motor.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
If problem continues, requires a Service Engineer.
41:03
Media -Axis Motor failure (likely due to friction or obstacles in the media path).
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
If problem continues, requires a Service Engineer.
41:YZ
Media -Axis Motor failure (likely due to friction or obstacles in the media path).
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
If problem continues, requires a Service Engineer.
42:03
Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault).
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
If problem continues, requires a Service Engineer.
42:YZ
Scan-Axis Motor failure (likely due to friction or obstacles in the media path).
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.
If problem continues, requires a Service Engineer.
44:YZ
(T1100/T1100ps/610 only) The 44:10 system error signifies an electrical error with the Aerosol Fan, or a connection error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
45:YZ
An error with the Rewinder System has been detected.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. If error continues,
Requires a Service Engineer.
47:03
Starwheels Motor error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
47:YZ
Starwheels Motor error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
48:YZ
PPS system failure.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
51:YZ
Window Sensor failure.
Requires Service Engineer.
52:10
The product has detected fibres in the Drop Detector.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
55:YZ
Problem with the Line Sensor. The product has detected a failure to access the Line Sensor EEPROM.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
56:YZ
Drive Roller analog encoder sensor fail or calibration failed.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error continues, Requires a Service Engineer.
58:YZ
The Line Sensor of the printer is not functioning correctly. Either the Line Sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
Try the following:
Switch the Power OFF from the back of the Printer and disconnect the power cord. Reconnect the power cord and power On the Printer.
Requires Service Engineer if system error code continues
61:YZ
The file format is incorrect and the printer cannot process the job.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Resend the file to the printer.
The file cannot be printed because it is password protected. Resend the file without password protection.
If the error continues, Requires a Service Engineer.
63:YZ
Input/Output problem through the network interface of the formatter.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If the error continues, requires a Service Engineer.
64:YZ
Input/Output problem through the USB Port.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If the error continues, requires a Service Engineer.
65:YZ
Memory Driver Internal I/O error. I/O Socket Manager Internal I/O error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If the error continues, requires a Service Engineer.
68:YZ
Loss of engine counters tracking.
Try the following:
71:19
T1100/T1100ps/T610) Default serial number found in the main and backup NVM. It seems that both the PrintMech PCA and Hard Disk Drive have been replaced together.
Requires Service Engineer.
71:YZ
Out of Memory failure.
It is recommended that you remove any unnecessary files from the Hard Disk Drive of the Formatter using the Web Server.
If problem continues, requires Service Engineer.
72:YZ
A service callibration must be performed.
Check the internal error code to see which calibration must be performed. To check the code press UP and CANCEL together while the error code is displayed.
Requires Service Engineer.
73:YZ
Servo error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If the error continues, requires a Service Engineer.
74.1:YZ
Error uploading media profile update file.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Try to upload the media profile update file again.
If the error continues, requires a Service Engineer.
74:YZ
Error uploading Firmware update file.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer. Try to update the Firmware again.
If the error continues, requires a Service Engineer.
75.21:YZ
The Spitoons (Left Spitton, Service Station) have reached 80% capacity.
Requires Service Engineer.
75.22:YZ
The Spitoons (Left Spitton, Service Station) are full.
Requires Service Engineer
76:YZ
Hard disk drive full.
Remove any unnecessary files from the hard disk using the web server.
If the error continues, requires a Service Engineer.
77:YZ
Web access application. The web server is not functioning correctly.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If the error continues, requires a Service Engineer.
78.1:YZ
Media settings area missing in media settings file.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error persists may require a Service Engineer.
78:08
The job received cannot be printed without borders on this paper.
Use a paper that supports borderless printing.
If error persists may require a Service Engineer.
79.1:YZ
Recoverable firmware error that does not stop the printing progress.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error persists may require a Service Engineer.
79:YZ
Generic firmware Error.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error persists may require a Service Engineer.
81:YZ
This Error can occur if the product has been dropped during transportation causing structural damage.
This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage. e.g.Consistent 81:YZ error codes.
84:YZ
Back tension servo shutdown (roll feeding).
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If error persists may require a Service Engineer.
85:YZ
Problems finding the Drive Roller zero.
Requires Service Engineer.
86:YZ
Possible Paper Jam.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Lever) and clear the obstruction. Ensure that the media meets the printer specification.
If problem continues requires a Service Engineer.
93:YZ
Unable to pressurise the Ink Delivery System. The ISS Motor does not move as expected.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
If problem continues requires a Service Engineer.
94.1:YZ
Profiling algorithm failure.
Requires Service Engineer.
94:YZ
Colour calibration error.
Requires Service Engineer.
98:YZ
Automatic backup print mode enabled.
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power ON the Printer.
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